Watch a video…

…or follow a written guide:

Acknowledging an announcement:

To acknowledge an announcement, go to your dashboard with the Team Announcements portlet.

Click on the “Acknowledge” button that is under the text of the announcement you want to ackowledge:
 

The button will say “Acknowledging” while it processes the ackowledgement. Then, the announcement will disappear.

Finding out who has acknowledged an announcement:

To see this, you will need to have the ability to view custom records. Likely, this will mean being an administrator. 

In the Administrator role:

1. Navigate through "Customization > Lists, Records and Fields > Record Types" and click on "Record Types."
 

2. On the Record Types page, find the [REED] Acknowledgement record and click on the “List” button:
 

3. This will show you all created Announcements, find the one you want to see who has ackowledged, and click on “View.”
 

4. Click on the “Acknowledgements” SubTab:
 

5. The list of acknowledgements will display, showing the employee and the Date/Time of the ackowledgement:
 

To proceed to the next article and keep learning about the product, click on the “Next” button below.